Shipping & Returns

Shipping

We currently ship across Canada and the United States.

We aim to get your order to you as quickly as possible.

• Processing Time: All orders are processed and shipped within 1–2 business days after being placed.
• Canada (Standard Shipping):
  • 2–7 business days
  • $12.95 CAD flat rate
  • Free shipping on orders over $75 CAD
• Canada (Expedited Shipping):
  • 2–3 business days
  • $19.95 CAD flat rate
• USA (Standard Shipping):
  • 2–7 business days
  • $9.95 USD flat rate
  • Free shipping on orders over $60 USD

Please note that delivery times may vary depending on your location and carrier delays.

Returns & Exchanges

Due to the nature of consumable products, we’re unable to accept opened tea returns.
If your order arrives damaged, incorrect, or you’re unhappy with your experience — please email info@kyndtea.com, and we’ll make it right.

At Kynd Tea, our goal is always to find solutions and make sure you feel valued and cared for.